Archive for the ‘EtherNEWS’ Category

Rogers Calls for 100% Reliability, Beyond “Five Nines”

Friday, December 2nd, 2011
RSS Feed Subscribe to EtherNEWS Bookmark and Share

Cable companies have a major opportunity to win enterprise business away from telcos, but need to interconnect their networks to provide national coverage and deliver higher-quality customer service, Terry Canning, senior vice president of Canada-based Rogers Business Solutions, says.


“Telcos were built on five-nines, but they stopped there,” Canning said. “We have the opportunity to win huge shares of marketplace if we pursue 100. But we’re not there yet.” Rogers Exec: MSOs Can Outdo Telcos in Ethernet


The need for 100 percent availability is particularly important as more enterprises move critical applications into the cloud and rely on network connections into the cloud for those applications, he said.


Whether in actual fact any communications service can reach 100-percent availability, and still be profitable, is the issue.


The issue of national interconnects between major local cable companies is a related, but separate, issue. Where cable is disadvantaged, compared to telcos, is in going outside the typical regional footprint of a cable operator to serve national and multinational enterprises, he said.


Rogers is developing network-to-network interfaces to interconnect with other cable operators, but more work is needed to develop a standard product set across the cable industry. That impediment also illustrates the issues faced by the cable industry. Unlike the telecom industry, which builds every network element and system for interconnection, cable operators traditionally have not needed to do so.


Cable also must overcome its reputation as a “best effort” service provider by delivering higher-quality customer service to its most important customers, Canning said.


RSS Feed Subscribe to EtherNEWS Bookmark and Share

Cloud-Based Performance Monitoring Service Makes Visualizing Network Performance Easy

Tuesday, November 29th, 2011
RSS Feed Subscribe to EtherNEWS Bookmark and Share
Also in this issue: V-NID ™ Product Suite, Broadband Demand Changing?, Accedian Ranked Top by Deloitte, Patrick Ostiguy’s Ernst & Young Award, Accedian 4G Mobile Backhaul Channel on TMCnet, Accedian Live from Comptel Backhaul Summit, Careers, Accedian New Office Location

Welcome to this special edition of our “Movember” EtherNEWS.

Not familiar with Movember?
Click here to learn more and make a donation

VisionMetrix

Accedian’s new SaaS-based VisionMETRIX is an comprehensive, cost effective service for accurately monitoring Carrier Ethernet-based mobile backhaul and business service performance, and reporting on Service Level Agreements (SLAs). VisionMETRIX gathers and summarizes the measurements of over 100 unique Key Performance Indicators (KPIs) collected from Accedian’s High Performance Service Assurance platform, and provides end-to-end circuit visibility and monitoring of sophisticated network performance measurement in real time. Offered as a hosted pay-as-you-grow service, VisionMETRIX eliminates the costs associated with on premise solutions that require expensive servers, database licenses and dedicated IT support. Read More.

V-NID Product Suite

Application-Level Performance Assurance Across the Cloud

The V-NID™ suite of application-oriented performance assurance tools extend Accedian’s industry-leading Ethernet OAM-based performance assurance with a system that assures end-user experience of specific applications by replicating them across the network. With the addition of the V-NID suite to Accedian’s product portfolio, service providers gain more application-focused insight than can be provided by traditional OAM solutions, and is the perfect compliment to Accedian’s High Performance Service Assurance technology. The V-NID Suite consists of: the V-NID, an embedded application performance monitoring agent; the V-NID Actuator, which sends and receives active performance assurance messages to and from the V-NIDs; the V-NID Manager which manages configuration and collects raw performance data; and VisionAnalyzer™, a software tool summarizing and creating dashboard reports of per-flow performance. Read More.

Broadband Demand Changing? By Gary Kim

Braodband demand changing

Service provider network planning might be at something of a crossroads, if new data from Sandvine continues to be seen. Among the bigger potential changes is an apparent levelling of growth in consumer bandwidth demand on fixed networks, with the new problem being the peak evening hours, not overall bandwidth as such.

The flatter consumption profile does not necessarily mean that consumer demand for higher speeds is necessarily satiated. But it probably does suggest that existing application profiles are relatively settled. People have discovered what they want to do, and have settled into a pattern in terms of how much time is allocated to such apps.

And there are some other possible implications. Since much of the growth of demand is real-time entertainment with variable rate settings, adding more capacity does not necessarily help access providers deliver “more” bandwidth, as the new capacity just gets absorbed by current users and applications in the form of “higher-quality” video. The Sandvine traffic study shows that subscriber usage is becoming increasingly concentrated in a couple of hours in the evening. The fixed network’s peak time has condensed even more than it has been in the past.

While aggregate network traffic was within five percent of its peak value for a duration of 2.5 hours just six months ago, September 2011 saw a peak duration of only two hours. So the peak hours are more concentrated, while overall demand relatively constant. Within North American fixed networks, real-time entertainment applications are the primary drivers of network capacity requirements, accounting for 60 percent of peak downstream traffic, up from 50 percent in 2010, according to Sandvine.

At the same time, per-subscriber usage remained generally flat overall suggesting that subscribers are concentrating the same amount of activity within an increasingly narrow slice of time.

“If this levelling-off of monthly consumption continues, then network operators might be on the cusp of a dramatic shift in how networks are engineered,” says Sandvine. “In a world in which per-subscriber usage is relatively flat from month-to-month, investing to deliver increasing bandwidth no longer makes sense; rather, networks might soon be engineered to deliver a constant quality of experience.

The assumption of flat usage is susceptible to unexpected changes in end-user behavior, so few executives are likely to declare that the need for faster networks or more capacity is ended.

Still, the apparent flattening of demand is a significant development.

It appears that since video is driving much of the demand, that rate-adaptive video delivery is starting to have an impact on consumption. Rate-adaptive video represents the majority of video bandwidth, with Netflix alone representing 32.7 percent of peak downstream traffic, a relative increase of more than 10 percent since spring 2011, says Sandvine.

This fact is of particular importance to network operators, since it means that most video traffic adapts to network congestion by shifting to lower bit rates and quality, which both affects the subscriber quality of experience and reduces network demand and congestion. That also has network engineering implications. When capacity is increased, adaptive video apps might simply shift to a higher fidelity level, consuming the new capacity as rapidly as it can be supplied.

Mobile operators might face other tough challenges, but not necessarily because of bandwidth demand. As users shift from carrier-provided messaging (short message service or “text messaging”) to over-the-top messaging, “the stability of the service provider business model” is at risk.

Revenue per bit is the issue. As users shift to over-the-top messaging, they use less SMS. That leads to an average revenue per delivered byte decline, as SMS bytes, estimated to be generally $30,000 per GByte, are being replaced by over-the-top bytes that deliver a revenue on the order of $10 per GByte.

The other growing uncertainty is how much the spread of tablets and e-readers might affect bandwidth trends. An Oracle’s study surveying more than 3,000 mobile phone users around the world suggests that 16 percent of mobile customers have purchased a tablet computer and another 41 percent plan to purchase one in the next 12 months. Oracle mobile data study

As more consumers buy and use smart phones and tablet devices, demand for mobile bandwidth services is going to climb. The issue is how much demand will be created.

Today, smart phones are typically offered with 2-5 Gbyte plans, which for now provides sufficient “headroom” for most tablet users. Tablets used like smart phones. At this point, tablets are not causing fundamental changes in mobile bandwidth consumption patterns, but few observers would likely bet on that pattern continuing for too long.

Accedian Networks ranks 1st on the Deloitte’s 2011 Technology Fast 50™ in Canada, and 2nd on the Technology Fast 500™ in North America

Deloitte Awards

Awards received were based on Accedian’s phenomenal revenue growth of 50,136% over the past five years. Accedian was also singled out for its leadership in the Ethernet mobile backhaul industry with Deloitte’s Telecom Leadership Award. “As one of the fastest growing tech companies in North America, Accedian has demonstrated that its technological innovation and entrepreneurship have indeed resulted in the company’s hyper growth. Deloitte congratulates Accedian for this significant achievement,” said Mark Jensen, managing partner, technology and venture capital services, Deloitte & Touche LLP. Read Press Release

Patrick Ostiguy Named ‘Entrepreneur of the Year’ by Ernst & Young

Patrick Ostiguy Named Enterpreneur of the Year

Accedian President and CEO is honoured with Ernst & Young’s Quebec Entrepreneur Of The Year in the Technology Solutions category. “Patrick Ostiguy exemplifies the kind of vision and innovation required to take a good idea, and build it into a great business,” said François Dufresne, Partner and Québec Director of Entrepreneur Of The Year. “Today, Accedian Networks designs and manufactures telecommunications equipment solutions that help companies deliver effective results. We’re proud to see him named this year’s Quebec technology solutions Entrepreneur Of The Year category winner.”

The Canadian program is in its 18th year of honouring the country’s most impressive entrepreneurs from all areas of business. Award winners are chosen based on a number of factors, including their vision, leadership, financial performance and social responsibility. Read Press Release

Accedian Networks Launches 4G Mobile Backhaul Channel on TMCnet

Accedian Networks in TMCnet

The 4G Mobile Backhaul Channel was launched to cover a range of critical issues, and provide the most up to date information on using Ethernet for mobile backhaul applications, 4G/LTE, Carrier Ethernet markets and developments, industry initiatives, etc. The content will take the form of articles, industry news, white papers, free product trials and e-demos. Visit Accedian’s 4G Mobile Backhaul Channel

LRTV: Accedian Live From the Comptel Backhaul Summit

Accedian’s Craig Easley was front and center at Comptel in October with a discussion on how mobile backhaul wholesale providers can leverage high-performance service assurance for network monitoring and management, SLA enforcement and reporting.

 

Careers at Accedian

Accedian Job Openings

Accedian is currently expanding and seeking talented individuals to join the team.

If you are looking for an interesting career opportunity or know someone who would be a good match, send them our way. Here at Accedian, we are constantly searching for new talent View openings

accedian-networks-new-office-location

 

Thanks for reading the EtherNews Blog, and for more information about Accedian Networks solutions, please visit our document library on Accedian.com


RSS Feed Subscribe to EtherNEWS Bookmark and Share

When One is More Than Two: One-Way Traffic Performance Measurement

Tuesday, September 6th, 2011
RSS Feed Subscribe to EtherNEWS Bookmark and Share
Also in this issue: Case Study: Mobile Operator Turns Up 4G at 30,000 Cell Sites in One Year, Industry Veteran Paul J. Milbury Joins Accedian Networks’ Board of Directors, Which Way for Industry After Big Apple, Google Moves?

Understanding why and how one-way traffic performance measurement in wireless backhaul networks can bring essential visibility of performance and help optimize the use of scarce network resources

Accedian Network’s latest technology white paper reveals that not only do round trip measurements provide incomplete or inaccurate results, they can also provide misleading information that can result in costly over-provisioning, as well as lack of problem identification and real understanding of network performance.

The paper demonstrates how the proper deployment of devices that carry wire rate operational data while correctly measuring application and service traffic performance can bring the correct insight on how a network is functioning. Devices that properly measure uni-directional data flow, aggregate OAM information while passing data at wire rate will be a critical element in understanding and cost-effectively engineering the networks of the future.

As backhaul networks migrate to Ethernet 4G/LTE and move from single to multiple class of services, these devices will be essential to provide visibility of performance issues that can remain a mystery when only round trip, non-deterministic measurements are used.

The paper examines traffic patterns in mobile backhaul networks and how they impact provisioning and quality of service. It investigates the risks and costs of relying on round trip measurements and then looks at measurement standards and how that knowledge can be used to both engineer and operate the wireless backhaul as it migrates to new standards and usage patterns.

Mobile Bursty and Bandwidth Thirsty

Not only are traffic patterns distinct directionally but they’re also very “bursty” in mobile environments where everyone gets on their phone at the end of an event, etc. This means that burst of traffic can occur at any moment impacting the quality of services. High priority traffic interspersed with long packets of data can occur at any time in the network. The question to be answered is “how will the applications function when the network is under stress?” and what are the signs, so that action can be taken.

Okay if that’s the problem how do we measure the network? Let’s start by looking at traditional methods in operational networks.

Round Trip Measurements: Drawing Incorrect Conclusions

Round trip delay measurements can provide misleading results in networks with asymmetric traffic patterns – and that’s pretty much all of them.

In most examples of backhaul networks, the southbound data being downloaded from web sites, streamed audio content and cloud-based applications dominate the traffic patterns, increasing the likelihood of consuming more bandwidth with longer delays in that direction, especially as the physical limitations of the connection are approached. In this case returning round trip data may return rapidly giving misleading results on the southbound times.

Another instance is where the north and southbound data paths are not the same. As can be seen in the above diagram, this can lead to further problems in both measurement and fault isolation, rendering round trip measurements of no value since they are often oblivious to route diversity.

The lack of information leads to the inevitable conclusion that in order to maintain customer satisfaction the network is over-provisioned at very high cost.

To download the complete white paper, please click here.

Speed of deployment is critical in the fast-evolving 4G cellular world as operators rush to bring on advanced mobile services that benefit from the greater speed and capacity enabled by LTE. In 2009, one of the top four Tier 1 cellular mobile operators—and clear leader in customer support and service in the U.S.—saw a unique opportunity to build revenue and gain customers by being first to market with 4G/LTE-based services.

A premature, unsuccessful and widely publicized attempt by a competitor who tried rolling out 4G services on a legacy backhaul network presented a window of opportunity for the operator to be first out of the gate with its own backhaul network to support emerging high bandwidth 4G/LTE based services.

The operator had to therefore drastically accelerate its plans, and build out its 4G backhaul in just one year rather than the two or three years it had originally planned. This posed several challenges. First, the operator’s infrastructure did not reach most of the sites, and trenching for fiber would have cost too much and taken too long. To solve this immediate challenge, the operator opted to buy backhaul capacity from Alternative Access Vendors (AAVs) whose networks passed in proximity to the cell sites. But dealing with over 50 AAVs, each with their own service characteristics brought logistical headaches and considerable complexity. It also created dependence on third parties for a critical part of the service. Now, factors beyond its control could cause deterioration in service at any time, so ongoing performance monitoring became a critical requirement.

Next, the operator would need to turn-up nearly 100 cell sites per day, a seemingly impossible endeavour given that most were not reachable by the operator’s existing circuits. This electronic “rush” of unprecedented speed would also create a further challenge in ensuring that the rapidly growing backhaul infrastructure continued to meet the operator’s stringent SLAs.

Finally, the operator wanted to use Carrier Ethernet technology for the backhaul to take advantage of its greater capacity, economies of scale, and ultimately lower costs. Ethernet, however, is non-deterministic, which means that packet transmission can vary depending on traffic conditions. Careful configuration is required to ensure that KPIs such as latency and delay variation are kept within specified bounds. This is especially important for the LTE technology used in 4G services, since the increased performance renders the network even more sensitive to these KPIs.

Read the complete case study on how the operator was able to move quickly and pre-empt the competition by turning up 4G at 30,000 cell sites in one year, while providing the service assurance necessary to ensure consistent and reliable service delivery from over 50 AAV Carrier Ethernet backhaul networks to the operator. Read Case Study

Mr. Milbury brings over 30 years of experience exercising financial, operational and governance responsibilities in the technology sector. “Paul’s vast experience in building successful companies and creating shareholder value will be pivotal to Accedian as the Company prepares for the next phase in its growth,” said George Riedel, Chairman of the Accedian Networks Board of Directors. “He brings an invaluable perspective to the Board with direct involvement in public company control and governance, merger and acquisition strategy/execution, IPO preparation and execution, investor relations and treasury.”

“Accedian is clearly one of the leaders of the 4G/LTE revolution, and a key contributor in making Carrier Ethernet technology suitable for mobile backhaul services,” said Paul Milbury. “Accedian’s high performance service assurance solution ensures the success of service providers around the world who are racing to deliver 4G services over Carrier Ethernet networks. I’m very excited to be in a position to contribute to the Accedian Board as the company makes this journey.” Read Press Release

Google Apple
It is hard to say which of two developments in mid-August 2011–Steve Jobs stepping down as Apple CEO, or Google’s purchase of Motorola Mobility–will have the more significant impact on the device and application markets, which in turn will drive the bulk of service provider revenue, in the future.

Either development holds the potential to reshape important parts of the application, content, mobile and broadband business segments. Looking first at the Google acquisition, there is potential for a significant undermining of the “open” approach Android was intended to employ, and less support for the Android ecosystem.

Google says it intends to run the Motorola handset business at arms length, which is a wise statement for a provider of operating system software to multiple handset manufacturers. However, Google will now have a “channel conflict” with its licensees. The long-term issue is how Google will balance being both a supplier of a major open source mobile operating system with its new role as a handset manufacturer. Indeed, the entire Android ecosystem has to wonder whether the market will change now that Google has gotten into the handset business.

The beginning of the passing of the Steve Jobs era might have equally broad implications. Though virtually nobody expects any changes in the near term, there arguably are greater questions about Apple’s role in mobile, tablet, content and application markets long term. Steve Jobs was almost singularly unusual among the ranks of U.S. and global executives for his stubborn unwillingness to do business the way virtually everybody else does. While, most firms try to take share in markets, Steve Jobs tried to create markets.

Most firms survey customers and prospects and conduct market research to figure out what to build or create next. Apple never did that. Instead, Jobs tried to figure out what unknown needs consumers had, and then built products that met those unknown needs. How many CEOs would be willing to repeatedly bet their companies on “hunches” about what new products people might really want, even when they were unable to articulate those needs? The answer is that virtually nobody operates that way.

Long term, the issue is whether Apple can indefinitely continue to create new markets, and dominating products, over time. In the near term, the product pipeline is set and the management team is intact. But that cannot last forever. And since Steve Jobs was unusual, one would have to expect a reversion to the mean, at some point. In other words, though it is not yet the case that “Apple’s best days are behind it,” one has to believe that, at some point in the future, this will be the case. Whether that is three years, five years or more is hard to say. But that obviously means mobile device, content, application, mobile service provider and other markets will move in different directions, over the longer term. Though many will bristle at the notion, there might be less widespread impact from innovation, overall.

Apple, under Steve Jobs, reshaped the computing user interface, the mobile phone, the PC, the music and portable music player business, the application business, and is starting to work on the broader content business (print, TV, video and film). Few others have driven those sorts of broad transformations.

In the future, Apple might not reshape some markets it could have. Television and payments come to mind. Apple will be a less-robust competitor, over the longer term. Competitors will be happy about that. But one has to wonder what big new markets will not be created or reshaped only because Steve Jobs will not be around forever, to think about how to do it better.

If I had to guess today, I’d say the Google purchase of Motorola will have greater impact in the next three years. But I’d also have to say the passing of the Steve jobs era will have wider impact over the long term. That’s the measure of the man.

OCTOBER 2 – 5, 2011
Orlando, Florida

New Backhaul Opportunities for AAVs
October 4, 2011 – 9:20 a.m.

The LECs have dominated the backhaul market in the 2G and early 3G era, but AAVs and MSOs are playing a much larger role in building out backhaul capacity for the mass-market 3G and 4G era. Join us in this session that looks at the business models and technology solutions that alternative wholesalers are pursuing and how they are positioning their capabilities to meet the increasingly demanding SLAs of the wireless carriers.

October 24-27, 2011
Chicago, Illinois

Building Better Backhaul for Next-Gen Services
October 24, 2011 – 3:05 p.m.

Mobile operators need more than just big pipes for backhaul. Whether the mobile network operator (MNO) is building its own backhaul network or contracting for wholesale backhaul services, it must maintain the appropriate quality of service to ensure reliable voice calls and handoff between cells as bandwidth demand swells with emerging video and multimedia applications. In this session, we will discuss how MNOs are enabling faster, more reliable connections through performance validation and circuit management.

Thanks for reading the EtherNews Blog, and for more information about Accedian Networks solutions, please visit our document library on Accedian.com


RSS Feed Subscribe to EtherNEWS Bookmark and Share